Ad tech support from people who can actually change the product.
Most platforms give you tickets. AdButler gives enterprise customers a solutions team that understands your stack, your revenue model, and your roadmap.
For 25+ years we've built ad infrastructure the way modern retailers, publishers, and networks need it — with engineers in the room, not behind a portal.
"Most vendors told us 'next quarter.' AdButler shipped it in two weeks. It felt like extending our engineering team instead of buying software."
A leading U.S. retailer
25+ years
of enterprise ad tech
Retail media is not plug-and-play.
Every retailer has unique data, brand rules, supplier workflows, attribution needs, merchandising requirements, and internal systems.
A generic platform gets you started. An engineering partner helps you scale.
The Partnership Model
What "engineering partnership" actually means
We stay in the room from architecture review through launch and beyond.
- 01
Named solutions engineer
Named teamA real person who knows your stack, your revenue model, and your roadmap — not a rotating ticket queue.
- 02
Private Slack or shared channel
Direct accessTalk to the people who build the product. No portal round-trips, no case numbers, no escalation theatre.
- 03
Custom business logic & integrations
CustomizationCommerce, catalog, CDP, CRM, attribution, reporting — we build the workflows your business actually runs on.
- 04
Launch and migration support
MigrationArchitecture reviews, migration checklists, cutover planning, and defined launch success metrics.
- 05
Roadmap partnership
RoadmapQuarterly product and engineering reviews. Your priorities shape what we build next.
- 06
1-hour P1 response available
SLA24/7 escalation with clear response commitments for revenue-critical workflows.
Outgrown your black-box retail media platform?
When self-service is not enough, AdButler gives you engineering partnership.
| Buyer need | Black-box retail media platform | AdButler |
|---|---|---|
| Own your data and margin | Often constrained | Core positioning |
| Custom workflows | Roadmap-dependent | Built by solutions engineering |
| Direct technical access | Usually limited | Included on enterprise plans |
| Retailer-specific UX | Templated | Customizable |
| Migration support | Varies | Architecture-led |
| Roadmap influence | Limited | Partnership model |
Customers keep telling us the same thing
The product is good. The team is why they chose AdButler.
"They told us to raise our prices so we could keep delivering this level of service as we scale."
— A leading U.S. grocery retailer
"Other platforms were complicated and offered little to no support. AdButler customized the technology around our audio and video needs."
— Pattison Media
"The partnership matters beyond the platform itself. AdButler plays an active role in our ongoing success."
— AIAA
Pick the level of partnership you need
Not a support tier. A packaged commitment from our solutions engineering team.
Launch Partner
From $7.5K/mo
For teams migrating or launching a serious media network.
- Named solution architect
- Weekly implementation calls
- Onboarding & migration plan
- Defined launch success metrics
Own the business. Shape the platform. Scale with people who care.
Own the business
Own your audience, data, advertiser relationships, margin, and roadmap.
Shape the platform
APIs, custom integrations, business logic, workflow changes, and direct engineering access.
Scale with people who care
Named experts, direct channels, fast escalation, migration support, and roadmap partnership.