myHealthteam’s Story

Achieved Exceptional Click-Through Rates and Non-Intrusive Monetization with AdButler

About MHT Connect

myHealthTeam (MHT Connect) is a digital health platform designed to enhance the experience of living with a chronic health condition. It empowers individuals by offering valuable resources, insights from medical experts, and a space to connect with others who share similar experiences. MyHealthTeam’s social networks simplify access to the support, information, and community needed to live life to the fullest. Serving 90% of the chronic condition population, MyHealthTeam is transforming how millions of people manage their health and navigate their daily lives.

Quick overview of MHT Connect

Founded

2012

Audience

Patients managing chronic health conditions

Reach

Over 4 million members globally

Ad Model

Unique visitor-based

Inventory Details

Ad Formats

Display ads with custom targeting

Audience

Sensitive chronic-condition patients requiring a trusted, non-intrusive experience

Advertisers

Healthcare and pharma sectors

Goals

myHealthTeam sought an ad-serving solution tailored to their unique business model and patient-centric approach. Key objectives included:

Accurately tracking and billing by unique visitors instead of CPM or CPC models.

Enhancing monetization while maintaining a non-intrusive user experience.

Increasing click-through rates to exceed industry benchmarks.

Challenges

Lack of Ad Model Support

Many ad servers didn’t support myHealthTeam’s unique visitor-based business model.

Targeting Complexity

Custom data keys for highly specific audience targeting were essential.

User Experience Sensitivity

Ads had to be relevant without overwhelming the audience, respecting their need for trust and comfort.

How AdButler’s Solutions Helped

Custom Implementation for Unique Visitor Tracking

AdButler delivered a tailored solution to track and report unique visitors, enabling myHealthTeam to build accurate pacing and billing models. This custom implementation became the foundation of their ad operations.

The unique visitor tracking was crucial for us, and AdButler’s custom implementation met our needs perfectly.
Jim Kafara
Sr. Director, Advertising Operations, myHealthTeam

Advanced Targeting Through Custom Data Keys

With AdButler’s support for custom data keys, myHealthTeam could effectively target specific user demographics, enhancing the relevance of ad placements while maintaining sensitivity to the audience.

Improved Click-Through Rates

By optimizing delivery using AdButler’s unique delivery feature, myHealthTeam achieved click-through rates significantly above industry standards. Their benchmarks often exceed 0.4% to 0.8%, compared to the typical 0.2%.

Our click-through rates are consistently above industry standards—AdButler’s tools have been instrumental in this success.
Jim Kafara
Sr. Director, Advertising Operations, myHealthTeam

Non-Intrusive Monetization

AdButler enabled myHealthTeam to balance monetization with user experience. The non-intrusive ad delivery maintained user trust while supporting revenue goals.

We don’t overwhelm users with flashing ads or pop-ups. AdButler helps us serve ads in a way that respects our audience’s sensitivity.
Jim Kafara
Sr. Director, Advertising Operations, myHealthTeam

Why myHealthTeam Recommends AdButler

Exceptional Support

Head of Product, Rob Janes, and Product and Customer Support Specialist, Marcus Abbott, from AdButler’s team were highlighted for their prompt, above-and-beyond support.

Scalable Solutions

MyHealthTeam recommended AdButler to several other publishers due to its adaptability and robust features.

Rob and Marcus have been phenomenal—always responsive and ready to help. AdButler is a partner we trust and recommend.
Jim Kafara
Sr. Director, Advertising Operations, myHealthTeam

What’s Next?

MyHealthTeam continues to innovate in providing patient-centric ad experiences while exploring further opportunities for growth with AdButler’s advanced features.

Get Started with AdButler & Maximize Your Ad Revenue

Our Website Does Not Play Well With Ad Blockers

The nature of our business causes adblockers to block parts of our page even when we don't show you any ads. This can make the experience of browsing our website significantly worse. Could you please disable your ad blocker?

Our website does not play well with adblockers

Why?

The nature of our business causes adblockers to block parts of our page even when we don't show you any ads. This can make the experience of browsing our website significantly worse. Could you please disable your ad blocker?

I Understand