myHealthTeam (MHT Connect) is a digital health platform designed to enhance the experience of living with a chronic health condition. It empowers individuals by offering valuable resources, insights from medical experts, and a space to connect with others who share similar experiences. MyHealthTeam’s social networks simplify access to the support, information, and community needed to live life to the fullest. Serving 90% of the chronic condition population, MyHealthTeam is transforming how millions of people manage their health and navigate their daily lives.
2012
Patients managing chronic health conditions
Over 4 million members globally
Unique visitor-based
Display ads with custom targeting
Sensitive chronic-condition patients requiring a trusted, non-intrusive experience
Healthcare and pharma sectors
myHealthTeam sought an ad-serving solution tailored to their unique business model and patient-centric approach. Key objectives included:
Accurately tracking and billing by unique visitors instead of CPM or CPC models.
Enhancing monetization while maintaining a non-intrusive user experience.
Increasing click-through rates to exceed industry benchmarks.
Many ad servers didn’t support myHealthTeam’s unique visitor-based business model.
Custom data keys for highly specific audience targeting were essential.
Ads had to be relevant without overwhelming the audience, respecting their need for trust and comfort.
AdButler delivered a tailored solution to track and report unique visitors, enabling myHealthTeam to build accurate pacing and billing models. This custom implementation became the foundation of their ad operations.
With AdButler’s support for custom data keys, myHealthTeam could effectively target specific user demographics, enhancing the relevance of ad placements while maintaining sensitivity to the audience.
By optimizing delivery using AdButler’s unique delivery feature, myHealthTeam achieved click-through rates significantly above industry standards. Their benchmarks often exceed 0.4% to 0.8%, compared to the typical 0.2%.
AdButler enabled myHealthTeam to balance monetization with user experience. The non-intrusive ad delivery maintained user trust while supporting revenue goals.
Head of Product, Rob Janes, and Product and Customer Support Specialist, Marcus Abbott, from AdButler’s team were highlighted for their prompt, above-and-beyond support.
MyHealthTeam recommended AdButler to several other publishers due to its adaptability and robust features.
MyHealthTeam continues to innovate in providing patient-centric ad experiences while exploring further opportunities for growth with AdButler’s advanced features.
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