SparkLIT Responsible Disclosure Policy

We are freezing acceptance of new disclosure submissions until the first week of August 2022 while we process existing submissions.

Data security is a top priority for SparkLIT, and SparkLIT believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in SparkLIT’s service, please notify us; we will work with you to resolve the issue promptly.

You should direct questions regarding this statement to any of our listed methods of contact.

Disclosure Policy

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  If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at notify@sparklit.com. We will acknowledge your email within one week.
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  Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within five business days of disclosure.
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  Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the SparkLIT service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

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  Distributed Denial of Service (DDoS)
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  Spamming
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  Social engineering or phishing of SparkLIT employees or contractors
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  Any attacks against SparkLIT’s physical property or data centers

Changes

We may revise these guidelines from time to time. The most current version of the guidelines will be available at adbutler.com/disclosure.

Contact

SparkLIT is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at notify@sparklit.com.