When using AdButler's Content Delivery Network (CDN) for custom domains, it is essential to configure your DNS settings correctly. If you are using Cloudflare, enabling the orange cloud proxy (which routes traffic through Cloudflare) can cause issues with custom domain functionality. To ensure everything works as intended, you need to disable the orange cloud proxy for the relevant DNS records.

This guide walks you through the process of disabling the Cloudflare orange cloud proxy and provides troubleshooting tips.

Step-by-Step Instructions

Log in to your Cloudflare account:

Navigate to https://dash.cloudflare.com.

Enter your login credentials and access your Cloudflare dashboard.

Select the appropriate website:

On the Cloudflare dashboard, click the domain associated with your AdButler custom setup.

Access the DNS settings:

Click the DNS tab from the top navigation menu.

Locate the relevant DNS records:

Find the DNS record(s) pointing to AdButler’s CDN.

Typically, this will be an A, CNAME, or other record type specified in AdButler's setup instructions.

Disable the orange cloud proxy:

Look for an orange cloud icon next to the DNS record.

Click the orange cloud to turn it grey, which indicates that Cloudflare's proxy is disabled and only DNS resolution will occur.

Save changes:

Your changes are saved automatically, but double-check that the icon is grey before exiting the page.

Why Disabling the Orange Cloud Proxy is Necessary

AdButler's CDN operates efficiently when traffic is routed directly to its servers. When the orange cloud proxy is enabled, Cloudflare inserts itself into the traffic path, potentially causing issues such as:

SSL/TLS Certificate Conflicts: Custom SSL configurations may not work correctly.

Content Delivery Issues: Cloudflare's caching mechanisms can interfere with AdButler's content delivery.

Connection Errors: Cloudflare may block or reroute traffic in ways that disrupt your AdButler services.

By disabling the proxy, traffic flows directly to AdButler’s CDN, ensuring optimal performance.

Troubleshooting Tips

Record Not Updating: If the DNS record change does not propagate, try clearing your browser cache and flushing your local DNS cache.

SSL Certificate Issues: Ensure that AdButler's CDN provides a valid SSL certificate for your custom domain.

Propagation Delays: DNS changes can take up to 24 hours to propagate fully.

Check DNS Configuration: Use tools like DNSChecker to confirm that your DNS settings are correctly configured and the Cloudflare proxy is disabled.